Terms of Use

Agreement and eligibility

By downloading, accessing or using RoomWise, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the service. You must be able to enter a binding agreement where you live. If you are under the age of majority, use RoomWise only with the permission of a parent or legal guardian.

What RoomWise provides

RoomWise is an AI-assisted visual planning service for interiors, exteriors and gardens. It produces images and suggestions from the photo, reference and instructions you choose. Results are generated, may vary, and can contain inaccuracies, omissions or details that are not practical in the real world.

RoomWise is not an architect, engineer, builder, surveyor, safety adviser or planning authority. Output is for inspiration and early planning only. Check dimensions, costs, materials, structural changes, approvals, electrical work, building codes and safety decisions with appropriately qualified professionals before acting.

Your account

You may sign in through Apple. You are responsible for activity through your account and for keeping access to your device and Apple Account secure. Do not share account access, attempt to access another person’s account, bypass limits or interfere with the service or its security.

Your photos, references and instructions

You may submit only material you own or are authorised to use. You are responsible for obtaining any permissions needed for people, private property, artwork, plans, trademarks or other material shown in your upload or reference.

Do not submit material that is illegal, infringing, deceptive, abusive, hateful, sexually explicit, violent, unsafe, privacy-invasive or intended to harm someone. Do not use RoomWise to create a misleading record of a property’s current condition for buyers, tenants, lenders, insurers, authorities or anyone else.

You keep the rights you hold in your input. You give RoomWise and its processors the limited right to host, process and transform that input only to provide, secure and improve the features you request, as described in the Privacy Policy.

Social and community content

Social lets members share design photos, captions and comments. Publishing a design makes the selected image and associated community information visible to other RoomWise users, who may view, save, comment on or use it as a reference. Publish only material you own or are authorised to share. Do not post private, confidential, identifying or third-party material without permission, including people, addresses, contact details or sensitive property information.

Keep posts and comments relevant, honest and respectful. Do not use RoomWise content to mislead buyers, tenants, clients, lenders, insurers or authorities about a property. Do not post or comment spam, scams, impersonation, harassment, bullying, hate speech, threats, sexually explicit or violent material, illegal content, or personal information about someone else.

Comments and shared designs are moderated. We may review reports, filter or remove inappropriate comments or content, preserve relevant evidence, limit features, suspend or ban accounts where reasonably necessary to enforce these Terms, protect users, investigate misuse, comply with law or operate the service. Reports are private. We do not guarantee that all content is reviewed before it is visible, so use the in-app safety controls to report a design or comment that breaks these rules.

Pro subscriptions and purchases

Pro subscriptions are sold and billed by Apple through the App Store. The price, billing period, trial eligibility and renewal terms shown by Apple at purchase apply to that purchase. A subscription renews automatically unless you cancel it through your Apple Account settings at least 24 hours before the end of the current period, subject to Apple’s terms and local law.

You can restore eligible purchases inside RoomWise. Deleting RoomWise or deleting your account does not cancel an App Store subscription. Read the Refund Policy for the correct refund and cancellation path.

Availability and changes

We may update, suspend or discontinue features when reasonably necessary to operate, secure, improve or comply with obligations relating to the service. We do not promise that RoomWise will always be available, uninterrupted or error-free. Nothing in these Terms removes rights that cannot lawfully be excluded.

Liability

To the maximum extent permitted by law, RoomWise is provided on an “as available” basis. We are not responsible for decisions made from generated output, third-party services, internet or device failures, or losses that could not reasonably have been expected. Where consumer laws apply, they may give you rights and remedies that these Terms cannot exclude, restrict or modify.

Changes and contact

We may update these Terms as the product changes. The current version will show a new “Last updated” date. If a change materially affects your use, we will provide notice where required by law. For questions about these Terms, use the RoomWise contact form.